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CHARACTER OF THIS CLASSIFICATION LEVEL
In positions at this level, incumbents apply fully skilled and extensive
experience in a functional area which may require expertise in more than one
discipline. Incumbents participate in development, modification and adherence
to policies, procedures and standards. Acting as the technical coordinator in
a project team, incumbents are fully accountable for the team's and their own
work quality, whether it requires a technical or leadership capacity.
Although general direction is provided, individuals must possess the
background knowledge and experience to make informed and responsible
decisions which are technically sound and take fully into account the needs
of the University. Incumbents provide direction and guidance to other staff
at the same and lower levels and may be required to assume their
responsibilities during normal absences.
Positions at this level also provide both internal and external consulting
services.
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CHARACTERISTIC DUTIES AND RESPONSIBILITIES WHICH
ARE INTENDED TO ILLUSTRATE THE CHARACTERISTICS OF THIS CLASSIFICATION LEVEL
AND SHOULD NOT BE INTERPRETED AS A DESCRIPTION OF ANY ONE INDIVIDUAL POSITION
WITHIN THIS CLASSIFICATION LEVEL
- Provides leadership of
medium to large project(s) and teams, which encompasses: performing
business and systems analysis, acting as a mentor and a technical
consulting expert.
- Estimates,
plans, schedules, coordinates and tracks the work of a team or
co-workers and leads them to attainment of performance and quality
objectives.
- Provides administration
of campus services and functions which could include: networks,
communication, data management, documentation, development,
infrastructure, security, budgets or contracts
- Installs,
tests and troubleshoots new or existing hardware and/or software
concerns including: operating systems, networks, security, for new
requirements and preventative maintenance alike.
- Supports and maintains
a wide variety of electronic, electromechanical and microprocessor
controlled equipment used for teaching, research and administrative
purposes, diagnosing causes of malfunctions, performing component level
repairs and modifications and/or arranging for servicing
- Provides preliminary
design, construction, modification and/or debugging of a variety of
analog and/or digital electronic equipment and develops system
schematics, specifications and configurations to meet user requirements
- Supervises team
members, external vendors and/or external contractors to ensure all
specifications are met.
- Develops and maintains
support documentation for: policies; contingency plans; architecture
principles, applications and information; network infrastructure and
databases; inventory and technical files
- Coordinates,
investigates and makes recommendations concerning hardware and software
product evaluations, purchases, design and development methodologies
and/or systems
- Devises, designs,
develops and implements new systems including: testing, prototyping,
integrating, templating, and security
- Conducts meetings,
presentations, classes and/or training seminars
- Converts business and
technical requirements into logical and physical designs
- Participates in all
phases of project life cycles
- Participates in the
development and/or modification of policies, procedures and standards
- Attends seminars,
conferences and professional development activities and maintains
technical awareness through reading, attending relevant seminars and by
interaction with colleagues
- Performs other related
duties as required or assigned
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QUALIFICATIONS REQUIRED
The minimum qualifications necessary for acceptable (satisfactory)
performance are:
Level of Formal Education and Experience
- Post-graduate degree
in a related discipline from a recognized institution and Experience plus
2 years of directly related experience, or
- Professional degree in
a related discipline from a recognized institution plus 3 years of
directly related experience, or
- Undergraduate degree in
a related discipline from a recognized institution plus 4 years of
directly related experience, or
- Accredited
Institutional diploma from a recognized institution plus 5 years of
directly related experience, including: an extensive knowledge and
understanding of an area such as: information systems, network
communications, electronics, networking and/or operating systems and/or
desktop PC hardware and software support
- or
- An acceptable
equivalent combination of education and experience may be considered
Skills and Abilities
- Ability to apply
specialized expertise as it relates to computers, networks,
communications, scientific instrumentation, as well as hardware and
software applications and techniques as they relate to academic and
administrative computing
- Highly developed oral
and written communication skills with the ability to communicate,
instruct and/or explain detailed technical procedures, ideas and reports
to all levels of University faculty, staff, students and the public
- Ability to analyze and
assess user needs, evaluate effectiveness of solutions and resolve
problems
- Ability to exercise
sound independent judgement, initiative and resourcefulness
- Ability to plan,
organize, establish schedules and deadlines for work processes and
supervise other employees while maintaining effective working
relationships with co-workers and other University staff in a team
environment
Physical Requirements
- May be required to
lift and move apparatus in excess of 15 kg.
- Capable of performing
the duties as assigned
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